You can select one of the following method and direction for processing activities.
|
Method: |
Definition: |
Direction: |
|
|
TELE |
Telephone call |
I (Inbound) |
O (Outbound) |
|
HDOC |
Hard (paper) document |
I (Inbound) |
O (Outbound) |
|
FDOC |
Fax (paper) document |
I (Inbound) |
O (Outbound) |
|
VIST |
Visit |
I (Inbound) |
O (Outbound) |
|
IACT |
Internal action |
None |